Ironically, in a changing world, playing it safe is one of the riskiest things you can do.— Reid Hoffman No one...
Principles — Swim Lanes for Strategy and Culture
Any leader, from a CEO of a large company to the manager of a small team, is trying to get more throughput, more...
What Sucks??? — Online Order Grocery Pickup
To use a now familiar refrain, “the pandemic has accelerated the future”. None has seen a bigger acceleration than...
What Sucks??? Stay in the Problem Space to Innovate Better
One of my favorite comedians is Adam Carolla. Several years ago Adam would do a show segment titled “What Can’t Adam...
Innovate by Reducing Friction — The Relentless Pursuit of the Effortless Experience
What is innovation? Does every company need to pursue it? Our minds, fed by media, likely think of innovation as...
Everybody is an Architect — Innovating Through Technology, Architecture and Strategy
The Winchester Mystery House, located in San Jose, was built by the widow of firearm company founder William...
The Amazon Way Newsletter — An Agile Approach to Customer Centricity
What’s your plan for building customer centricity? If your goal, perhaps role role, is to lead and influence others...
The Value Proposition for The Digital Leader Newsletter
Welcome to The Digital Leader Newsletter - Coaching to Innovate, Compete and Win. But who are you and why should you...