The greatest danger in times of turbulence is not the turbulenceโit is to act with yesterday's logic โ Peter Drucker...
Feature Interview in Retail Insight Network — “What Sucks” at Starbucks?
In a recent interview with *Retail Insight Network*, John Rossman, co-author of *Big Bet Leadership* and a former...
Imagine AI Opening Keynote Speaker
I recently had the honor of serving as the opening keynote speaker at the Imagine AI Conference, where I delved into...
On the Brink Podcast — My Conversation with a Legend
John A. Brink of Prince George, British Columbia, founder of Brink Industries, is nothing short of a legend. Getting...
Experiment, Learn, Repeat, Scale — The Latest from The Digital Leader Newsletter
I have not failed. Iโve just found 10,000 ways that wonโt work. โThomas Edison I love the history of products that...
Default Alive and Free Cash Flow — The Playbook for Today’s Environment
What on earth is The Digital Leader Newsletter doing talking about free cash flow??? Itโs a fair question and a topic...
Let’s Get Real — What is Digital Transformation???
Itโs late 2021, and most companies are still chasing their โdigital transformationโ? When did this start? Will it ever...
Beautifully, Wonderfully Dissatisfied — Breakdown of the Customer-Centricity Principle of “Trust Customer Feedback”
Imagine a conversation at the typical online retailer. This conversation is typical of any business โ not just retail....
The Partnering Leadership Podcast with Mahan Tavakoli
One of my favorite conversations with a great advisor, Mahan Tavakoli