by John Rossman | Jun 17, 2022 | Blog, Newsletter
What on earth is The Digital Leader Newsletter doing talking about free cash flow??? It’s a fair question and a topic that just a couple of months ago, I would not have forecasted. The economy has shifted (understatement?), and if my ethos is to “listen to your...
by John Rossman | Jun 3, 2022 | Newsletter
The Amazon Marketplace business, which we launched in November 2002 with about 35 sellers coinciding with the launch of the Amazon “apparel” tab, currently accounts for ~>55% of all Amazon orders and represents $390B globally in GMV (Gross Merchandise Value — i.e....
by John Rossman | May 16, 2022 | Newsletter
A Business Insider headline caught my eye this weekend. Jamie Dimon, CEO of JP Morgan Chase since 2005, is perhaps the most respected CEO in America. But has he lost his mind? OR, does he know a “secret” that we should all consider? JPMorgan is adding 25...
by John Rossman | Apr 28, 2022 | Media
A former Amazon executive shared insights and tactics for retailers looking to innovate and reduce friction to deliver a better customer experience with a diverse group of executives gathered recently at Ecommerce Operations Technology Summit 2022 in Orlando. “Bets...
by John Rossman | Apr 15, 2022 | Newsletter
Like lemmings, are most business leaders just following the “digital Pied Piper” off the cliff?