Many think that “being a platform business” is beyond their business, their capabilities, and this quarter’s results....
Brian Armstrong’s Manifesto on Scaling and the Right Outcomes
Brian Armstrong, the 39-year-old founder and CEO of Coinbase, is starting to stand out in his leadership and...
Experiment, Learn, Repeat, Scale — The Latest from The Digital Leader Newsletter
I have not failed. I’ve just found 10,000 ways that won’t work. —Thomas Edison I love the history of products that...
Stop Admiring the Problem — Be a Builder. The New Management Science of Being a Builder.
The annual Amazon Shareholder letters have been a foundation of counterintuitive, forward-looking, and actionable...
The Playbook For Today’s Market Volatility — “Do More With Less”
"The true creator is necessity, who is the mother of our invention." — Jowett’s 1894 translation of Plato’s Republic1...
Default Alive and Free Cash Flow — The Playbook for Today’s Environment
What on earth is The Digital Leader Newsletter doing talking about free cash flow??? It’s a fair question and a topic...
The Amazon Marketplace — The Beginning of the End; Or Just the End of the Beginning?
The Amazon Marketplace business, which we launched in November 2002 with about 35 sellers coinciding with the launch...
What On Earth is Jamie Dimon Thinking??? From The Digital Leader Newsletter
A Business Insider headline caught my eye this weekend. Jamie Dimon, CEO of JP Morgan Chase since 2005, is perhaps the...
Former Amazon Exec: Bets a Critical Component of Innovation — In MultiChannel Merchant
A former Amazon executive shared insights and tactics for retailers looking to innovate and reduce friction to deliver...