Intelligence is the ability to adapt to change. —Stephen Hawkings In 2005, Amazon released the Mechanical Turk, a tool...
Strike Three? Lessons from Launching the Amazon Marketplace
In 2002, Amazon launched the marketplace business. Today, that business accounts for well over 50% of all orders at...
The Digital Leader Newsletter: How to ACTUALLY Become Customer-Centric
A Superset of Principles to Accelerate Your Strategy How can we attain a goal or a trait if we can’t define it? How do...
The Digital Leader Newsletter: One -Way or Two-Way Door?
One of the advantages small organizations have over large enterprises is the speed at which they can make decisions....
Innovate by Reducing Friction — The Relentless Pursuit of the Effortless Experience
What is innovation? Does every company need to pursue it? Our minds, fed by media, likely think of innovation as...
The Amazon Way Newsletter — Getting Started On Customer Centricity
How can we become “customer centric” when we don’t have a shared understanding of what we are trying to accomplish?...
Developing Your Principles Of Leadership
[The following is adapted from The Amazon Way] “Operate by principles that are so clearly laid out that their logic...
Think Like Amazon — 123 Verified Customer Reviews; Here Are My Favorites
Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader was released just over a year ago. The book, as of...
Mind-opening Business Books Of 2019 — Think Like Amazon
https://www.forbes.com/sites/stevedenning/2019/12/15/mind-opening-business-books-of-2019/?sh=40109c296d1c